I have exactly the same problem and already do the Time Machine backups but bought the Seagate Plus Slim in order to save all my photos and videos on an external hard drive so I can get them off my MacBook Air and have them in 2 places. Just followed the steps to erase the drive and then selected 600 photos to export but it didn't work --- a window came up explaining the export operation failed and it listed the first 100 photos with error explanation on each that the file 'couldn't be opened because there is no such file'. What could this mean?

Summary: When plugging your Seagate Backup Plus into a Mac computer, you may find the drive stops working and is not mounting in Disk Utility. Have you been troubled by the issue? This post will give you 7 workable solutions to fix Seagate Backup Plus drive not mounting/working issue on Mac.

Seagate Backup Plus external hard drive is often used for Time Machine backup. But many users reported that they were unable to mount Seagate Backup Plus drive on Mac computers. And some say theirSeagate Backup Plus couldn't work on Mac after plugged in. Here is a real example:

Seagate BarraCuda 1TB Internal Hard Drive HDD – 3.5 Inch SATA 6 Gb/s 7200 RPM 64MB Cache for Computer Desktop PC – Frustration Free Packaging (ST1000DM010) 4.6 out of. A: Answer After researching, the Seagate Wireless Plus is the only product I found that supports TimeMachine. By default, it comes in NTFS format for windows. But you can reformat it to be HFS+ MAC format. From there, Time Machine can backup to it.

'I really need your help. My Seagate Backup plus just stopped getting detected (led not working anymore) with my MacBook Pro 2016 model (with USB Type C to USB 3 connector) suddenly. It was working fine 1 month before. I tried this backup disk with a Windows computer and the LED light is working in that case but I am not able to get it to work with my MacBook Pro anymore. Any idea guys?'

Seagate Backup Plus 4TB External Hard Drive Portable HDD – Light Blue USB 3.0 for PC Laptop and Mac, 1 year MylioCreate, 2 Months Adobe CC Photography (STHP4000402) 4.6 out of 5. Wireless Plus Firmware is a free software kit which provides enhancements and fixes to the shipping version of the Seagate Wireless Plus device. Wireless Plus Firmware comes with improvements such as firmware auto update and auto-connectivity to trusted networks. Detailed instructions. (Mac only) If the device is connected to your Mac, install MacInstaller.dmg (located on your Seagate Wireless Plus) to allow file copying. Copy media to your device by dragging and dropping files from your computer to your device. Download mac os for windows 10.

In fact, this issue is very common, especially for those who frequently share the same drive between different computers. This page will help when Seagate Backup Plus drive doesn't work on Mac.

7 solutions to fix Seagate Backup Plus not mounting, not working on Mac

For some reason, Seagate external hard drives could not be recognized by Mac. If you can't mount the Seagate Backup Plus drive in Disk Utility, the hard drive won't work on Mac. And you can't access the data stored on it. So it's very urgent to fix the problem to make it work again.

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Here are solutions to the Seagate Backup Plus not working or mounting issue.

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1. Have some basic checks

Sometimes, the Seagate Backup Plus drive won't mount on Mac is due to the bad USB port or cable. Thus, once the Seagate Backup Plus drive stops working, you can first do some routine checks as below.

Step 1. Check if the cable of the Seagate Backup Plus drive is connected properly to your Mac
If the drive isn't properly plugged in, it will fail to mount as it received not enough or even no power.
Step 2. Make sure the USB cable is not at fault
Try using a different USB cable to see if that fixes the problem.
Step 3. Check if the USB port is damaged
Plug the Seagate Backup Plus into another USB port if you have another one. Otherwise, insert another external storage device in this USB port.
Step 4. Check whether the Seagate Backup Plus external hard drive is powered properly
In general, the current of USB port 2.3 and 3.0 are enough for the most external portable hard drives. But sometimes this amount of current may be insufficient while the drive is spinning up.
In this situation, you can try to connect the Seagate Backup Plus with a USB Y cable if you have one. And for Seagate Backup Plus Hub and Expansion Desktop, a power adaptor is required for power supply.
Step 5. Access the drive on other Macs
Connect the Seagate Backup Plus drive to another Mac computer to see whether it works on that one or not. If the drive works on another Mac computer, there is something wrong with your Mac computer rather than the drive. What you should do is to ask for help from Apple support.
Step 6. Check if the format of Seagate hard drive is supported by macOS
For example, a Windows BitLocker encrypted drive will not be working on Mac originally. Your Mac computer is not able to mount it. To fix the problem, you can plug the Seagate Backup Plus into a PC and then access the drive on Windows.

2. Check whether the Seagate Backup Plus is showing up in Disk Utility

To troubleshoot this problem, you first need to know if this Seagate hard drive is detected by your Mac. Open the Utilities folder in your Applications folder. Launch Disk Utility and check the left pane then. If you can't see the external hard drive in macOS, the drive probably has been physically damaged. In that case, you should send the drive to the local repair shop. Otherwise, you can move to the next solution.

3. Check if the Seagate Backup Plus drive is mounted in Disk Utility

If the Seagate Backup Plus is mounted in Disk Utility, you should blame the wrong computer settings or outdated computer. Fortunately, it's easy to fix these issues. Just try solution 4 and solution 5. If the external hard drive is greyed out in Disk Utility, it's not mounted. You can try right-clicking the Seagate Backup Plus and choose the 'Mount' button. If that doesn't work, the drive has some file system problems. Please follow the solution 6 to repair the problem.

4. Show the Seagate Backup Plus on the desktop

If the Seagate external hard drive is mounted in Disk Utility, but it still doesn't show up on Mac. First of all, you should make sure the settings in Finder display drive icons on the desktop.

Step 1: Go to Finder > Preferences > General tab.

Step 2: Select 'External disks' under 'Show these items on the desktop' and then the connected external hard drive will appear on the desktop.

5. Repair Seagate Backup Plus drive via First Aid

Seagate Backup Plus not mounting issue on Mac can be caused by file system problems. Disk Utility's First Aid is a built-in tool on Mac to deal with errors related to disks, such as file system corruption. So you can try to fix the unmountable/corrupted Seagate Backup Plus external hard drive in Disk Utility by following the steps below.

Step 1: Go to Utilities Disk Utility.

Step 2: Click 'View' in the top menu bar (Or click 'View' on the top window). Then select 'Show

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